Q1. Can Sembawang Music Centre products be purchased on-line in Singapore?

A1. We do not provide electronic purchasing at this point in time. We have 11 retail outlets in Singapore, making us easily accessible to our customers.

Q2. Does Sembawang Music Centre sell gift vouchers?

A2. Yes, gift vouchers for all occasions are available in S$25 and S$50 denominations at all Sembawang Music Centre retail outlets.

Q3. Does Sembawang Music Centre offer any special order services from overseas?

A3. Yes, but it is subjected to availability.

Q4. I have a Sembawang Music Centre cash voucher and it has expired. What can I do?

A4. Unfortunately, Sembawang Music Centre vouchers cannot be extended. All vouchers expire six months from issue date, with the exception of specific tie-up promotions indicated on our website at www.sembawangmusic.com.

Q5. There are some cuts superficial to the packaging of the product purchased. What should I do?

A5. Sembawang Music Centre stands behind all its products for flaws in materials or workmanship for our retail consumers. We would like to invite you down to any of our 11 outlets that is to your convenience for an exchange of the product.

Please be informed that the item to be exchanged must be in its original packaging with the plastic cover intact and receipt must be presented upon the exchange of product.